Lyndsay works tirelessly behind the scenes to ensure we have a seamless financial process through treatment. She grew up in California and Florida and relocated to Charlotte in 2018. She believes prevention is the key to a wonderful smile. She considers herself fortunate to have a “work family” and be around people who are truly happy about what they do every day. Lyndsay is married to Richard and has two dogs, Tasha and Bucky, and two cats, Logan and Stark. Costa Rica is her favorite travel destination so far … but stay tuned to find out where she goes next!

If you have any questions about your dental insurance benefits or submitting claims, Karen is here to make this part of your dental experience a breeze. She is motivated to help others and always brings her best to the office. Karen has worked in dentistry her entire career.

When she’s not supporting patients with their insurance plans, you can find her reading, at hockey games, on the beach with family, and spending time with her granddaughter Sidney (her “heart”). Karen is a Charlotte native – and wouldn’t have it any other way!

As the business development manager for both Braces by Bird and Bird Pediatric, Alexa is instrumental in promoting our services and practices. Spreading the word is her specialty! Alexa thoroughly enjoys engaging with the community and going to events. She grew up in Sioux Falls, South Dakota but has lived in Charlotte since 2017 (it’s nice to live where there isn’t snow!). She enjoys spending as much time as she can with her twin daughters, Ayla and Ella, and trying out new foods. She has a pet cockapoo named Oliver.